11/06/2017

Dell Walkin Interview for Technical Support on 12th & 13th June

Dell is a multinational company based in Round Rock, Texas, and deals in Computer Technology. It was founded in 1984 and since then, it has played a critical role to enable more accessible and affordable technology around the world. Dell continues to transform computing and provides throughout computing solutions. Also, it provides high-quality solutions which empower people to do more all over the world.

Dell is a Technology driven company which follows Dell Direct model and its IT Department plays an important role in enabling this model. It does so by supporting, creating and deploying global industry leading IT services and assets which reliably delivers the competitive edge and best customer experience. The customers that it serves ranges from individual consumers, small and medium businesses to the world's largest businesses and public-sector organizations.

Name of Company: 
Dell International Services India Private Limited

Job Profile: 

Client Technical Support Associate

Experience: 
0 to 3 years

Qualification: 


  • Any Graduate with a minimum of 6 months calling experience or 12 months of Domestic/ Non-BPO calling experience.
  • Undergraduate having 12 to 30 months of international calling experience can apply.
  • MCA/ MBA with a minimum of 6 months relevant experience.

Job Location: 

Gurgaon

Interview Date: 

12-06-2017 & 13-06-2017

Interview Time: 

12:00 PM to 03:00 PM

Required Skills: 


  • Candidate must have the willingness to work in Rotational/ Night Shifts (24x7).
  • Candidate must have excellent communication skills.
  • Both side Transport facility will be provided.


Work Description: 


  • Candidate will have to verify warranty entitlement and determine appropriate action.
  • You will have to provide maintenance, consulting services, and basic remote deployment.
  • This role involves resolving & diagnosis of the hardware problems and troubleshooting.
  • Documents problems in the support solution database for solution implementation and diagnostics.
  • You will be responsible for providing diagnostic technical support related to performance, customization, operation, installation, configuration and usage of assigned products.
  • Candidate will have to apply diagnostic techniques to investigate causes, identify problems and recommend solutions to correct failures.

Documents Required: 


  • 1 Identity Proof
  • 1 Updated Resume

Note: 

M.Tech's are not eligible.

Venue of Interview: 


Dell International Services
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43,
Gurgaon - 122002

Contact Person: Abhishek Sharma

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